FAQ
Frequently Asked Questions
1. What is The Florist Wrap Shop?
The Florist Wrap Shop is an extension of Decowraps, specializing in providing premium flower wraps directly to florists. We offer a curated collection of exquisite wraps designed to enhance the presentation of your floral arrangements.
2. How do I place an order?
Ordering from The Florist Wrap Shop is easy. Simply navigate to our online shop, browse our collections, select the wraps you love, and proceed to checkout. Follow the prompts to provide shipping details and make a secure payment.
3. What types of flowerwraps do you offer?
Our collection features a diverse range of flower wraps, from timeless classics to contemporary designs. Explore our catalog to find wraps that suit your unique style and the aesthetic of your floral arrangements.
4. Are your flower wraps sustainable?
Yes, sustainability is a core value at The Florist Wrap Shop. Our wraps are crafted with sustainable materials, reflecting our commitment to responsible and sustainable practices in the floral packaging industry.
5. Can I track my order?
Absolutely! Once your order is confirmed, you will receive a tracking number via email. Use this number to track the status and estimated delivery time of your package.
6. What payment methods doyou accept?
We accept a variety of payment methods, including major credit cards and other secure online payment options.Rest assured, your payment information is treated with the utmost confidentiality and security.
7. Do you ship internationally?
Yes, we do offer international shipping. Shipping rates and delivery times vary depending on the destination.During the checkout process, you can select your country to view shipping options and costs.
8. Can I return or exchange my order?
We want you to be delighted with your purchase. If for any reason you are not satisfied, please refer to our Return policy on our Customer Support page for detailed information on the process.
9. How can I get in touch with customer support?
Our dedicated support team is ready to assist you. You can reach us via email at thefloristwrapshop@decowraps.com
10. Are there bulk order discounts available?
Yes, we offer discounts on bulkorders. Contact our customer support team to discuss your specific requirements and receive personalized assistance.